Latest posts
Sep 30, 2025
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5 min read
Cresta Launches Automated AI Agent Testing: Closing the Trust Gap in Enterprise AI
Sep 16, 2025
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5 min read
Five9 and ServiceNow Take Aim at Fragmentation With Fusion Launch
Aug 18, 2025
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4 min read
Zoom Brings AI Concierge to the Phone: Redefining the First Hello
Aug 11, 2025
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6 min read
PolyAI and the Latency Barrier: Why Full-Stack Voice AI Is Now an Enterprise Priority
Aug 07, 2025
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4 min read
8x8 Flips the AI Narrative: A Bold Reframing That Puts the Customer First
Jul 31, 2025
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4 min read
Genesys Lands $1.5B from Salesforce and ServiceNow - To Lead the Future of Enterprise CX
Jul 29, 2025
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8 min read
The Visionary CEOs Leading the Path of Agentic CX
Jul 28, 2025
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3 min read
Act Now: WEF 2025 Report Calls for Immediate AI Action in Corporate Operations
Jul 28, 2025
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5 min read
NICE Acquires Cognigy: The Battle for the Agentic AI Stack Has Begun
Jul 28, 2025
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3 min read
WEF 2024: How Generative AI Is Reshaping Productivity Without Replacing Jobs
Jul 24, 2025
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3 min read
From Automation to Reinvention: IBM Reveals How AI Is Reshaping Entire Industries
Jul 22, 2025
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5 min read