Latest posts
AI, Zoom
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Jun 10, 2025
·
5 min read
Zoom CX Unveils Agentic AI to Redefine Customer Experience at Scale
AI
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Jun 10, 2025
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4 min read
RingCentral Launches Customer Journey Analytics to Address CX Fragmentation
CX, AI, Five9
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Jun 10, 2025
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6 min read
Five9 Unveils Agentic CX: A New Standard for AI-Driven Contact Centers
AI, CX
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Jun 10, 2025
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6 min read
HubSpot's ChatGPT CRM Integration: Breakthrough in CX or Data Privacy Time Bomb?
AI, Contact Center
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Jun 05, 2025
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16 min read
What Is Agentic AI & How It's Transforming CX Operations
CX, Gladly
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May 28, 2025
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4 min read
Gladly Launches Customer AI to Reinvent CX with Empathy and Scale
AI, CX
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May 27, 2025
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2 min read
What Cisco’s Research Reveals About the Agentic AI-Led CX Future
Contact Center, Zendesk
·
May 21, 2025
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4 min read
