Video Library + CX Breakdowns
Watch CX Foundation’s video library featuring expert breakdowns, bold commentary, and data-driven analysis on customer experience, contact centers, and CX tech.

Katherine Stone
·
Sep 16, 2026
·
64 min
Vapi CTO Nikhil Gupta on the Future of Enterprise Voice AI
Vapi CTO Nikhil Gupta joins Katherine Stone to discuss voice AI orchestration, Amazon Ring, multi-agent systems, testing, and scaling voice agents.
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Katherine Stone
·
Sep 09, 2026
·
71 min
Nextiva Co-Founder & CEO Tomas Gorny on AI, CX, and Innovation

Katherine Stone
·
Sep 08, 2026
·
16 min
Best TTS Models in 2026: Compare Quality, Speed, & Cost

Katherine Stone
·
Aug 26, 2026
·
41 min
Fish Audio CEO Rissa Cao on TTS and Enterprise Voice AI

Katherine Stone
·
Aug 26, 2026
·
20 min
Verint CEO Dave Rhodes on AI Outcomes and Agent Factory

Katherine Stone
·
Jul 15, 2026
·
58 min

