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Watch CX Foundation’s video library featuring expert breakdowns, bold commentary, and data-driven analysis on customer experience, contact centers, and CX tech.

Cresta Voice AI Agent: Live Demo & Performance Review

Katherine Stone

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Sep 30, 2026

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12 min

Cresta Voice AI Agent: Live Demo & Performance Review

A live test of Cresta’s voice AI agent covering natural conversation, interruptions, guardrails, context retention, speech control, and escalation.

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Parloa CEO Malte Kosub on AI Agents and CX

Katherine Stone

·

Sep 29, 2026

·

27 min

Parloa CEO Malte Kosub on AI Agents and CX

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