Latest CX News
Stay updated with the latest in customer experience.
Charlie Mitchell
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Apr 16, 2026
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5 min read
Salesforce TDX 2026: 5 Major Announcements
Salesforce TDX is the tech giant’s annual developer conference.The event brings together people building on Salesforce, showcasing the company’s latest innovations, tools, and capabilities.“There has never been a more important...
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Katherine Stone
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Apr 15, 2026
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4 min read
Zendesk's Forethought Acquisition: Outcomes Over Optics
Charlie Mitchell
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Apr 14, 2026
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6 min read
HubSpot Spring Spotlight 2026: 5 Big Talking Points
Katherine Stone
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Apr 13, 2026
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3 min read
NiCE Announces CXone Integration With Epic EHR
Charlie Mitchell
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Apr 09, 2026
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26 min read
10 Customer Experience Assurance Solutions & Their Differentiators in 2026
Katherine Stone
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Apr 08, 2026
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3 min read
Regal Launches Copilot For The Complete AI Agent Lifecyle
Katherine Stone
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Apr 07, 2026
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4 min read
Five9 and Assembled Announce Strategic Partnership For Agentic Customer Support
Charlie Mitchell
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Apr 07, 2026
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4 min read
Verint Outlines a Two-Pronged Contact Center WFM Strategy Following Its Calabrio Merger
Charlie Mitchell
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Apr 07, 2026
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7 min read
