July 22, 2025 6 min

How to Detect and Prevent Shadow AI in the Workplace

Author
Katherine Stone's profile picture

CX Analyst & Thought Leader

July 22, 2025

Your employees may already be leaking trade secrets. And not because they intend to.

Shadow AI, or the use of unsanctioned AI tools like ChatGPT at work, is becoming one of the biggest blind spots in enterprise data security. Teams are unknowingly exposing everything from source code to client contracts without understanding the risk.

In this video, we break down how Shadow AI puts your business at risk and share a five-step framework to manage it without banning innovation

What You’ll Learn

  • How Shadow AI leads to data exposure and compliance issues

  • Why banning AI can actually increase risk

  • The cost and complexity of Shadow AI–related breaches

  • How to create clear, enforceable AI governance policies

  • Tools and training strategies to reduce Shadow AI at scale

Managing AI is not about restriction. It's about control, clarity, and smart adoption.

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