How Agentic AI Is Reshaping Travel and Hospitality

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Agentic AI is quickly changing how people plan and experience travel. These systems go beyond simple recommendations, learning user preferences and taking action across tools. That includes booking flights, managing delays, and building fully personalized itineraries.

For travel brands, the shift is just as big. Hotels and airlines are using Agentic AI to reduce costs, speed up operations, and deliver more tailored customer experiences. While most travelers still prefer some level of control, growing interest in shared autonomy means now is the time to build trust and get ahead.

In this video, we break down what Agentic AI means for travel and hospitality, and how businesses can prepare for the next wave of AI-powered experiences.

What You’ll Learn

• How Agentic AI supports personalized travel planning across channels
• The difference between generative AI and agentic systems
• What travelers expect from AI tools during delays and disruptions
• Four practical steps to implement Agentic AI in travel operations
• Why loyalty may shift away from brands and toward the AI tools customers use

Agentic AI is already changing how people plan trips and how companies manage the services behind them. The travel industry is entering a new phase, and now is the time to adapt.

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