September 26, 2025 40 min

Convoso CEO Nima Hakimi on The Future of Outbound

Author
Katherine Stone's profile picture

CX Analyst & Thought Leader

September 26, 2025

Convoso’s CEO and co-founder Nima Hakimi tackles the core outbound challenge: connect more high-intent leads without getting flagged, and do it compliantly. From smart cadences and omnichannel follow-ups to caller ID reputation intelligence inside Ignite, Hakimi lays out how to raise contact rates, protect numbers, and automate the busywork—so teams can focus on real conversations.

Most teams struggle with shifting regulations, inconsistent lead quality, and flashy tools that fail in production. Convoso shows a different path: real-time decisioning, state-aware guardrails, and reporting that tells you when to pivot—by list, source, carrier, and even area code.

Watch to hear his take on:

  • Maximizing contact rate without spam flags

  • Smart cadencing and respectful omnichannel follow-ups

  • Caller ID reputation and area-code intelligence with Ignite

  • Compliance by design: State Tracker, dynamic scripting, Call Catalyst

  • Real-time reporting that drives profitable pivots

  • Voice AI reality check: regulation, limits, and where humans still win

  • The vision ahead: a self-optimizing dialer with no admin required

If you lead outbound sales, lead gen, or contact center ops—and you are tired of numbers getting flagged and demos that fail in the real world—this is essential viewing.

🎥 Watch the full interview above
🎙️ Featuring: Nima Hakimi, CEO & Co-founder, Convoso
🎙️ Hosted by Katherine Stone, CX Analyst at CX Foundation

🔔 Subscribe to our YouTube channel for more exclusive CX insights, CEO spotlights, and enterprise innovation tours.

No more related articles found

Stay updated with cx news

Subscribe to our newsletter for the latest insights and updates in the CX industry.

By subscribing, you consent to our Privacy Policy and receive updates.