September 26, 2025 • 40 min
Convoso CEO Nima Hakimi on The Future of Outbound

CX Analyst & Thought Leader
September 26, 2025
Convoso’s CEO and co-founder Nima Hakimi tackles the core outbound challenge: connect more high-intent leads without getting flagged, and do it compliantly. From smart cadences and omnichannel follow-ups to caller ID reputation intelligence inside Ignite, Hakimi lays out how to raise contact rates, protect numbers, and automate the busywork—so teams can focus on real conversations.
Most teams struggle with shifting regulations, inconsistent lead quality, and flashy tools that fail in production. Convoso shows a different path: real-time decisioning, state-aware guardrails, and reporting that tells you when to pivot—by list, source, carrier, and even area code.
Watch to hear his take on:
Maximizing contact rate without spam flags
Smart cadencing and respectful omnichannel follow-ups
Caller ID reputation and area-code intelligence with Ignite
Compliance by design: State Tracker, dynamic scripting, Call Catalyst
Real-time reporting that drives profitable pivots
Voice AI reality check: regulation, limits, and where humans still win
The vision ahead: a self-optimizing dialer with no admin required
If you lead outbound sales, lead gen, or contact center ops—and you are tired of numbers getting flagged and demos that fail in the real world—this is essential viewing.
🎥 Watch the full interview above
🎙️ Featuring: Nima Hakimi, CEO & Co-founder, Convoso
🎙️ Hosted by Katherine Stone, CX Analyst at CX Foundation
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