Meet

Eljohn Macaranas

Content Writer

Eljohn Macaranas writes sharp, strategic content about customer experience that actually says something.

Follow / Connect

LinkedIn
Eljohn Macaranas

Latest posts

Personalized Customer Experience (CX): Strategies, Examples & How It Drives Growth

CX, AI CX

·

Aug 28, 2025

·

13 min read

Personalized Customer Experience (CX): Strategies, Examples & How It Drives Growth