Latest posts

AI, AI Agents
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Jul 24, 2025
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18 min read
What is AI Orchestration? How it Works & Use Cases

AI, Slack
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Jul 17, 2025
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Slack Rolls Out Conversational AI Features to Power the Modern Enterprise

Agentic AI, Freshworks, AI, CX
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Jun 12, 2025
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5 min read
Freddy AI by Freshworks Enters Its Autonomous Era

AI, Contact Center
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Jun 10, 2025
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4 min read
Krisp Launches Real-Time AI Voice Stack for Contact Centers

CX
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May 16, 2025
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14 min read
What Is a CX Platform? The Ultimate Guide for Modern Enterprise Leaders

CX, Contact Center
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May 13, 2025
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